The Program  |  Common Applications   |   Benefits & Results    |   Development

 

Benefits & Results | What Are The Operational Benefits?

  • Scheduling Ease - Brief practice sessions can be easily scheduled during off-peak hours, and minimize the impact on service levels. 

  • Reduced Manpower - Communication Coach reduces the training manpower demands associated with developing practice scenarios, or supporting the role-playing process in the classroom. 

  • Reduced Liability - Communication Coach provides the in-depth training and documentation needed to ensure consistent performance, and reduce the potential liability associated with employee errors. 

  • Documentation of Competence - The participant's final recordings provide clear evidence of their competency, and successful conformance with any performance or certification requirements. 

  • Easy Implementation - Communication Coach can be easily and powerfully incorporated into your existing training process, and utilizes basic computer equipment that is often already in place.

 

"Companies that switch to simulation training say it is more cost effective than putting new hires in a classroom. Plus the trainees get 'real experience'."

 

Mark Van Buren

Research Director

American Society for

Training & Development

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