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Benefits & Results |
What Are The
Learning Benefits?
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Focused
Feedback - By easily comparing themselves to the ideal model,
the learner is able to specifically distinguish how they should
adjust what they say.
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Rapid
Learning - Learners can quickly develop the vital
communication skills related to effectively gathering information,
providing clear instructions, and calming upset callers. Shorter
learning curves mean that new hires are ready for service much
more quickly.
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Unlimited
Safe Practice - Learners have the advantage of unlimited
practice opportunities, and a psychologically safe environment
that leads to substantial increases in their confidence and
competence.
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Skill
Retention - Repeated practice, supported by an ideal model,
ensures that the skills learned in the classroom are fully
and consistently transferred to actual job performance.
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Progressive
Learning - Learners steadily build their competence and
confidence through by moving from full text to key phrase support
as they practice.
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Self-Paced
Learning- Learners can progress safely at their own speed, as
well as determine what method of practice works best for them.
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Reduce
Job Dissatisfaction - It also reduces the employee discomfort
and turnover related to the process of transitioning from the
safety of a classroom to the challenging demands of the job
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Fun
& Easy To Use - Learners report that it's an fun and easy
to use, and that the program was a highlight of their training
experience.
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