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Benefits & Results | How We Are Unique

  • Completely Customized Simulations - These simulations aren't just close approximations to how conversations sound in your industry. They are custom-developed exacting replicas that reflect your specific best practices, products, policies, procedures, and customers. 

  • Extensive Practice - We help you build an extensive array of simulation scenarios that enables the development of real mastery by the learner.

  • Rapid Learning Cycle - Learners move through a rapid learning cycle of listening to a positive conversation model, practicing & recording conversations, comparing their recording to the model, and adjusting their performance. 

  • Immediate Training Feedback - By comparing the recorded practice conversation to the ideal models, learners can assess their ability to gather and give information, and evaluate their professional voice qualities. 

    • The ability to "toggle" back and forth to instantly compare your recording to the ideal model and immediately re-record to emulate the model rep.

    • The process of practice and review is where the primary behavior change takes place.

  • Ease of Use - Communication Coach is an easy-to-use tool that runs on basic PC hardware, and in Windows or a Web browser. Learners use Communication Coach immediately with very little or no instruction.

  • Support in how to truly achieve a behavior change including measurement, deployment, integration with existing training, content creation, and more.

 

 

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