Completely
Customized Simulations - These simulations aren't just close
approximations to how conversations sound in your industry. They
are custom-developed exacting replicas that reflect your specific
best practices, products, policies, procedures, and customers.
Extensive
Practice - We help you build an extensive array of simulation
scenarios that enables the development of real mastery by the
learner.
Rapid
Learning Cycle - Learners move through a rapid learning cycle
of listening to a positive conversation model, practicing &
recording conversations, comparing their recording to the model,
and adjusting their performance.
Immediate
Training Feedback - By comparing the recorded practice
conversation to the ideal models, learners can assess their
ability to gather and give information, and evaluate their
professional voice qualities.
The
ability to "toggle" back and forth to instantly
compare your recording to the ideal model and immediately
re-record to emulate the model rep.
The
process of practice and review is where the primary behavior
change takes place.
Ease
of Use - Communication Coach is an easy-to-use tool that runs
on basic PC hardware, and in Windows or a Web browser. Learners
use Communication Coach immediately with very little or no
instruction.
Support
in how to truly achieve a behavior change including
measurement, deployment, integration with existing training,
content creation, and more.